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ASCM CSCP · 8 Essential Terms
ASCM CSCP vocabulary for the SCOR reference model and the perfect-order metric, with a memory hook and a common exam trap on every card.
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ASCM's cross-industry reference model for supply-chain work: Plan, Source, Make, Deliver, Return, and Enable.
Flip cards, the timed match, and the quiz open in this panel. The full glossary below is ready either way.
Every term, pronunciation, definition, memory hook, and exam trap is written out here so you can review the whole set or print it.
skor
ASCM's cross-industry reference model for supply-chain work: Plan, Source, Make, Deliver, Return, and Enable.
Mnemonic. SCOR keeps score of the whole chain: plan it, source it, make it, deliver it, return it, enable it.
Exam trap. Do not stop at the original five processes. Enable is part of the current model and covers the capabilities that support the others.
plan
The SCOR process that balances supply and demand and sets the rules, priorities, and resources for the other processes.
Mnemonic. Plan is the playbook before product moves.
Exam trap. Plan is not the same as a single demand forecast. Forecasting is an input; Plan also covers inventory policy, capacity, and the cadence of S&OP.
sors
The SCOR process for buying, scheduling, receiving, and paying for goods and services that feed the chain.
Mnemonic. Source is everything upstream of your own make step.
Exam trap. Source includes supplier performance, not just the purchase order price. A cheap supplier who misses the window fails the process.
mayk
The SCOR process that converts materials into finished product or performs the service the customer bought.
Mnemonic. Make is the transformation step, whether the work is a factory, a kitchen, or a repair bench.
Exam trap. Make is not only discrete manufacturing. Maintenance, repair, and overhaul, and some service operations, sit here when they transform an input.
dih-LIV-er
The SCOR process that receives, picks, ships, and invoices customer orders, including warehouse and transportation execution.
Mnemonic. Deliver starts when a customer order becomes a shipment promise.
Exam trap. Deliver is broader than transportation. Order management, warehousing, and the invoice ride in the same process family.
rih-TURN
The SCOR process for reverse flows: defective product, excess product, maintenance returns, and the related authorizations.
Mnemonic. Return is the chain running backward with rules still attached.
Exam trap. Do not treat every return as a failure cost only. The exam also expects the authorization, disposition, and feedback loop back into Plan and Source.
en-AY-bul
The SCOR process for the rules, data, facilities, compliance, and people capabilities that let Plan, Source, Make, Deliver, and Return run.
Mnemonic. Enable is the operating system under the five flows.
Exam trap. Enable is not overhead you can ignore on a process question. If the stem mentions data standards, network design, or regulatory compliance, Enable is often the home.
PUR-fekt OR-der
An order that arrives complete, on time, damage-free, and with the correct documentation.
Mnemonic. Perfect means all four promises kept on the same order, not an average of four separate scores.
Exam trap. A 98 percent fill rate can still hide a weak perfect-order score if the late, damaged, or mis-documented orders are counted only inside their own metric.